Landlord and Tenant - Further Steps

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What is the Law?

What If I Do Not Like the Landlord and Tenant Board’s Decision?

Once an order is issued, it is final.  The LTB will not change an order because you don't like it, or because you think it is unfair.  

If you do not like how the LTB decided your case, you can:

  1. File a motion to set the order aside (this applies in limited cases only);
  2. Request a review because of a serious mistake; or
  3. Appeal the decision to the courts because of a legal error.

If you need help in understanding which of the 3 steps applies to you, you should speak to a lawyer.

For more information on LTB Decisions, see the Board’s frequently asked questions.

Ombudsman Ontario

The Ombudsman does not have the power to overturn decisions or change tribunal decisions, but if you believe you were treated unfairly by an administrative tribunal you can make a formal complaint with the Ombudsman.  If the Ombudsman agrees, he can make recommendations to the tribunal to address the problem, and he can also make recommendations about government legislation, policies or programs.  For more information on the powers of the Ombudsman over tribunals, go to: Ombudsman Ontario

What is the Law?


The Residential Tenancies Act is the most important law that sets out the rules for residential tenancies. The Act explains what the rights and responsibilities are for both landlords and for their tenants. The LTB must follow this Act.

Rules of Practice

The LTB’s Rules of Practice explain the rules that the LTB should follow. You can find these on the LTB's website.


Other decisions might help you understand how a LTB member might see your issue, and help you prepare for your hearing.  You can find LTB decisions on the LTB website, under Selected Decisions.

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